Privacy Policy

Privacy Policy

Who we are

Suggested text: Our website address is: https://guidedcaretours.com

Privacy Policy

Effective Date: 10/6/2025

Guided Care Tours (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services for medical tourism referrals.

1. Information We Collect

We may collect the following information when you interact with us:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Booking Information: Details about medical services, preferred travel dates, and locations.
  • Payment Information: Only as needed to process service fees through secure third-party payment providers. We do not store your full payment card information.
  • Usage Data: IP address, browser type, pages visited, and other information automatically collected via analytics tools.

2. How We Use Your Information

We use your information to:

  • Facilitate your medical tourism bookings and coordinate with partner clinics.
  • Respond to your inquiries and provide customer support.
  • Improve our website, services, and user experience.
  • Send you promotional messages or updates if you opt in.

3. How We Share Your Information

We may share your personal information only when necessary:

  • With Partner Clinics and Doctors: To coordinate your booking and provide services.
  • With Service Providers: Payment processors, email platforms, and IT service providers who help us operate.
  • As Required by Law: To comply with legal obligations or protect our rights.

Important: We do not store or share medical records. All sensitive health information is transmitted securely directly to the relevant clinic or provider.

4. Cookies and Tracking

Our website may use cookies and analytics tools to improve performance and user experience. You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Your Rights

Depending on your location, you may have rights regarding your personal data:

  • Access the information we hold about you.
  • Request corrections or deletions of your data.
  • Opt out of marketing communications.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

7. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Guided Care Tours
Email: contact@guidedcaretours.com